How was your initial communication with GCS? Excellent Average Poor

Was the sales/marketing representative helpful and courteous? Yes No

Was the product information and pricing accurate and easily understandable? Yes No

Was the product received on time? Yes No

Was shipping, handling and packaging adequate? Yes No

Was outward appearance to the customer's satisfaction? Yes No

Was structural integrity satisfactory? Yes No

Was the product cost effective? Yes No

Was customer service to the customer's satisfaction? Yes No

How was your overall experience with GCS? Excellent Average Poor

Would you recommend GCS to others? Yes No

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Customer satisfaction is one of the most important elements in the continuous growth of Garrett Container Systems, Inc. Your feedback and comments are important to the "Continuous Process Improvement" our company has set forth to maintain you as a valuable and important customer. Your comments are welcomed and appreciated.